Terms and Conditions
Terms and Conditions – AloGumTrading
Welcome to AloGumTrading. By accessing our website or placing an inquiry or order with us, you agree to the following terms and conditions. These terms govern the supply of our natural resins, gums, aloe products, and related commodities.
1. Business Scope
AloGumTrading is a wholesale exporter of natural products sourced from East Africa. All products are supplied for commercial use, bulk trade, or industrial purposes.
2. Orders and Quotations
All orders are subject to confirmation by AloGumTrading. Prices, availability, and delivery timelines may change depending on harvest conditions, logistics, and market factors. A quotation does not constitute a binding contract until confirmed in writing.
3. Product Quality
We supply products according to the agreed grade, specifications, and documentation provided at the time of order. Natural products may vary slightly in color, texture, or aroma due to seasonal and environmental conditions.
4. Payment Terms
Payment terms will be specified in the invoice or sales agreement. Orders may require advance payment, partial deposit, or payment through agreed international trade methods such as bank transfer or trade finance instruments.
5. Shipping and Delivery
Shipping timelines are estimates and depend on logistics providers, customs clearance, and international conditions. AloGumTrading is not responsible for delays caused by external transport or regulatory authorities.
6. Customs and Import Responsibility
Buyers are responsible for complying with import regulations, duties, and local requirements in their country. We provide documentation necessary for export from origin.
7. Returns and Claims
Any claim regarding product quality or shipment must be submitted in writing within 5 days of delivery, supported by evidence. Claims submitted after this period may not be accepted.
8. Limitation of Liability
AloGumTrading shall not be liable for indirect losses, lost profits, or damages arising from the use or resale of our products.
9. Website Information
Information on this website is provided for general business purposes and may be updated without notice. Images are illustrative and may not represent exact shipment appearance.
10. Governing Law
These terms shall be governed by applicable international trade principles and the laws of the exporting jurisdiction, unless otherwise agreed in writing.
11. Contact
For all inquiries regarding orders, contracts, or documentation, please contact us through the official contact details listed on our website.
By using this website or engaging in trade with AloGumTrading, you acknowledge that you have read and agreed to these Terms and Conditions.